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UKTnet Reviews
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UKTnet Customer’s Q&A
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UKTnet FAQs
How is payment taken for UK Trading services?
Payment for all UK Trading services are taken in advance of the service being provided.
Is there a penalty for renewing a service after it fell due?
UK Trading operates a 'fairness' policy which enables you to renew a service up to 14 days after it fell due without penalty.
What is UKTnet’s refund policy?
UK Trading offers a full 30-day money-back refund where you buy a website hosting service that fails to meet your expectations, subject to clauses 1-3 in the Refund Notes shown below.
When do periodic charges start?
Periodic charges vary for each type of account and begin upon receipt of the first hosting period's service fee.
Can I upgrade or downgrade my account?
Yes, account upgrade and downgrade options can be found in your Control Panel in UKTnet’s Customer Area.